Start a Daycare in Massachusetts – Licensing – Regulations – Laws
Daycare Licensing for the State of Massachusetts
Day care centers are helping out parents and guardians make sure that their children will be taken care of in a way that they would or even better than they could. It’s sad to think about the need for day care centers are even increasing which means more and more parents are forced to send their young ones so they can work two jobs and do double shifts. They work hard to provide the best life they can possibly give their children and with that being said, the day care centers have a big responsibility in making sure that all these parents’ efforts will not go to waste and their children will have the best opportunity to develop their highest potential.
The Department of Early Education and Care in the State of Massachusetts is aware of the pressure and the difficulties the parents go through everyday just to provide for their children that is why EEC with the cooperation of the day care centers, are working together to set higher standards and accommodate every children that is in need when they are away from their parents. The EEC is providing support to all the parents on understanding the stages of their child’s development and it is proven that these stages which begin from birth up to the fourteenth year are the best period for development. Financial assistance is also given to qualified families who seek care in early education. It is also crucial to understand that there’s a different approach to learning based on the overall development of a child and the day care centers are some of the most reliable and most efficient places where a child can learn because of the standards and the methodologies that are strictly being implemented.
The EEC in coordination with the Background Records Check department of the state is also making sure that the child care providers are certified and received proper training and have passed all required qualifications prior to being an employee of a child care facility this ensures the safety and the quality of care provided to the children always meet the highest standards of excellence.
Approval and Licensure
These pre-requisites will apply to all programs including the following; school-age child care, small and large group and family child care. Additional pre-requisites specific to large group and school-age child care could be found at 606 CMR 7.03(6) and (7), additional pre-requisites specific to small group and school-age child care could be found at 606 CMR 7.03(6), additional pre-requisites specific to family child care are found at 606 CMR 7.03(5).
1. License Application
The Department is implementing a strict pre-requisite to make sure that all children will have full and equal opportunities to develop their maximum potential. This ensures that the licensee will be compliant with 606 CMR 7.00 et seq.
A. The Department found a program’s services is crucial and necessary to protect the children’s safety and health
B. The applicant participated on in an orientation to early education and care which is authorized by the Department within one year before the license is granted.
C. The Department authorized form has been completed and submitted along with the license fee payment and the following:
1. Proof of compliance with 102 CMR 1.05(1)
2. Proof of program activities that engage and support the children as required by 606 CMR 7.06(1)(b) through specific learning.
3. Hard copies of all documented and conducted inspections which were required by 606 CMR and 7.12(15)(b & c), 7.07(14)(c) and 7.07(2 – 5).
4. A duplicate of the documented parent information required by 606 CMR 7.08(6)
5. Authorized forms where information is recorded and then kept in the children’s records as a pre-requisite of 606 CMR 7.04 (7).
6. A completed, authorized form the Department that complies with the Revenue Enforcement and Protection Program (REAP) and with St. 1983, c.233.
7. If volunteers are needed, they should be provided with:
A. Relevant training and orientation and post-training supervision
B. Proper documentation of the volunteer’s task description such as the responsibilities and the hours of service and its dates.
C. Complete supervision by a certified EEC educator supported by a documented provision.
D. A document proving background check was done on all volunteers according to EEC Background Check Regulations
2. Capacity Based License
A license grants a facility the rights to provide care based on the building certificate capacity, characteristics and individual needs of the children, the resources and equipment that are necessary for the children’s needs, the total headcount of the certified educators and their credentials to meet provider to child ratio. The facility’s physical layout and size are also checked to ensure the license will be appropriate for the facility’s capabilities to provide care to its full capacity.
3. Application for Renewal
A Department authorized form should be completed and submitted for evaluation along with the fee payment thirty days prior to the expiration date of the letter of approval, certificate or license. Once the renewal request has been received or acknowledged, the validity of the letter of approval, certificate or license will remain open until the renewal process has been completed. However, the applicant should:
A. Be included in a Department approved meeting for license renewal.
B. Have reviewed all documentations and plans in accordance with 606 CMR 7.00 et seq. and all applicants are also expected to furnish copies of:
1. Copies of any of the required documentation and plans that were modified within the licensing period.
2. Updated certificates of inspection according to regulations.
3. Documentation of any kind that the Department may request.
4. Proposals for Pilot or Demonstration Projects and Standard Variances
A. The Department will authorize any pilot or demonstration projects that aim to innovate the delivery of services and these projects will not push through unless a documented request is submitted and approved. This request should have details that will emphasize the efficiency of the proposed project and may ask for more proof that will confirm the project’s relevance before approval. These projects may be approved and will have a limited duration on its license to operate since it will be considered experimental and if any violation of Department conditions will result to the project’s termination.
B. If a documented request is made, the Department may consider setting a variance for any regulation namely 606 CMR 7.04 to 7.13 and recommend another way or complying with the said regulations as long as reasonable and logical proof will be provided along with an authorized expert’s recommendation is presented to the Department. If the alternate method presented will suffice and if other proof will be available to support the request, the variance may be granted for a duration limited to the license’s term and any violation of the approval’s conditions is proven, the variance will be revoked.
C. In cases of State of Emergencies, the Department may broadcast variance through electronic or written mediums about the expected compliance with any or all the regulatory pre-requisites of 606 CMR 7.00 et.seq. Including any or all other regulations by the Department of Early Education and Care. Guidance and assistance will be provided by the Department which will depend on the nature of the emergency, during the actual emergency and its aftermath and through policy and regulatory compliance.
5. Additional Pre-Requisites for Family Child Care.
A. Required Documents: Aside from the license requirements indicated on 606 CMR 7.03(1)(c), the applicant should furnish:
1. Lead paint disclosure statement copies as stated on 606 CMR 7.07(15)(a)2
2. CPR and First Aid Certification as required by 606 CMR 7.09(15)(e)
3. Medical / Health records as proof of compliance with 606 CMR 7.09(11)
B. License Duration: A granted approval or license will be valid for three years from the date it was issued not unless it’s converted to probationary, suspended or made null.
C. Determining the Capacity: A child could be considered for educator care if
1. A Resident child in a family child care home is younger than a school age child that is in the same facility.
2. Any child of any age who is home schooled and is a resident of a family child care home.
3. A resident child who is below ten years of age and is present for more than three straight hours in a day for five straight days except holidays and weekends.
4. Child care is being provided and a non-resident individual under fourteen years of age was present at the time.
5. A non-resident individual who is under eighteen years of age was present in the home during overnight care.
D. Being an inactive licensee means that a voluntary suspension or cease of operations was submitted to the Department and this notification means surrendering their license as well. During the suspension period the facility will be considered an inactive educator and despite this status, the Department is still authorized to investigate and check their compliance with EEC licensing regulations to take action as necessary to comply with 606 CMR 7.00 et seq., 102 CMR 1.00 et seq, and 606 CMR 14.00 et seq. Once the facility confidently presents proof of compliance to EEC licensing regulations, they may resume operations.
E. Facility’s Location: Family Child Care may only be provided in a complete and independent facility that houses the basic need facilities for hygiene, complete rest, food preparation and eating. Aside from these, the facility should also:
1. Serve as a legal residence for either the license holder or a personal acquaintance; the facility should be lived in on a permanent basis. OR
2. Could not be occupied at all but should meet the following:
A. Facility should be physically located in the same property where the license holder’s home also is. The home could be a single family home OR
B. A duplex where the license holder is a permanent resident of one of two independent side by side units. OR
C. A three story structure with a housing unit per floor where the license holder is a permanent resident of one of the units.
F. Not more than one license is allowed for a Family Child Care provider.
6. Additional Pre-Requisites for Small and Large Group School Age Child Care Programs:
A. License Application: Aside from the provisions set in 606 CMR 7.03(1)(c), above, applicants should submit:
1. Proof or authorization to operate that includes all the owners’ names and addresses this includes officers if it’s a corporation in compliance with 606 CMR 7.04(17)b
2. Proof of a facility’s ability to appropriately supervise all children and meet the staff to child ratio in compliance with 606 CMR 7.10(1) and (2) including staff schedules to comply with 606 CMR 7.10(8)(b)
3. Documentation of orientation plans for all staff in compliance with 606 CMR 7.09(17(a)2.
4. Documentation of supervision plans for all staff in compliance with 606 CMR 7.09(17)(b).
5. Proof of an approved lead paint inspection to comply with 606 CMR 7.07(16)(a).
6. Documentation of a toileting and diapering plan to comply with 606 CMR 7.11(18)(c)1.
7. A duplicate of the enrollment process of the program along with a non-discrimination statement in accordance with 606 CMR 7.04 (17)(g).
8. Proof of a facility’s capacity to provide an administrative designee to comply with 606 CMR 7.04 (17)(m).
9. Documentation of any plans in cases of student internship to comply with 606 CMR 7.04(17)(j).
10. Documentation of plans in cases of staff meetings to comply with 606 CMR 7.04(17)(k).
11. Documentation of employee guidelines and policies if available to comply with 606 CMR 7.04(17)(l); AND
12. Documentation of any plans for referral services in accordance with 7.04(17)(h).
13. Documentation of plans to eliminate the possibility of termination or suspension of a child to comply with 7.04(17)(i).
B. License Duration
1. Provisional License: This license is granted to any facility that has not operated or has not complied or was not able to comply with regulations despite the facility’s capacity to provide appropriate programs that protect the safety and health of the children. This license is valid for six months from the date it was issued and will remain valid unless the license is made probationary, suspended or revoked and it may be renewed for a period of six months and not more than that.
2. Regular License. This license is valid for two years from the date it was issued unless made probationary, suspended or revoked.
7. Additional Pre-Requisites for Large Group and School Age Child Care Programs. Aside from the required documentation for a license as stated in 606 CMR 7.03(1)c and 7.03(6), all applicants should submit:
v Policies and guidelines for Background Record Checks
v Financial documentation to comply with 606 CMR 7.04(18)a.
v Documented copy of the health care policy to comply with 606 CMR 7.11(19)(a).
v Child transition procedure documentation to comply with 606 CMR 7.04(18)(b).
Administration
These pre-requisites apply to all programs including small and large group school age and family child care. Additional pre-requisites specific to small and large group school age child care could be found on 606 CMR 7.04 (17) and (18) while for family child care could be found on 606 CMR 7.04(16)
1. The licensee is required to make sure that the programs will be handled by certified individuals that should have specific administrative expertise for the program responsibilities. Children could only be admitted in compliance with the license’s provisions.
2. Prohibited Activities
A. Children should not be allowed to be involved in any unrelated activities that are considered irrelevant to the program without documented proof of the parents’ consent. These activities include but not limited to:
v Fund raising activities
v Photographs and any type of publicity that involves mass media participation
v Research, Unconventional Treatment and Screening
B. Production and distribution of a likeness of any child in the program should be done only if a documented consent from the parents is presented.
3. Transitions
The certified educator is responsible for the smooth transition of the children to a new program or classroom and in line with this, the educator should:
1. Conduct a calibration of information between classrooms or programs with consent from the parents; AND
2. Guide the child through the transition in a consistent and an adaptive manner with the child’s comprehension
Complete documentation of specific details and justification should be provided to the parents if a child is proposed to be suspended or terminated, circumstantial options for the child’s return should also be included on the document if applicable.
4. Documented Requirements
A. All books, records and accurate accounts should be safely kept on record as required by the regulations and these are:
1. Attendance records of each child, this daily record should indicate the times of arrival and departure.
2. A documented procedure of how to determine who is present in the premises at any given time of the day.
3. Documented details of regular evacuation drills in compliance with 606 CMR 7.11(7)(h).
B. If it is provided in other regulations, these records that are required by these regulations should be:
v Legibly signed and dated by the individual who made the entry
v Updated with any material changes on a yearly basis at least
C. The educators’ records and attendance should be safely kept for a minimum of five years.
D. After departure, a child’s record should be safely kept for a minimum of five years.
E. After departure, a copy of a child’s record should be made available to that child’s parents or any identified individual by the parents as long as a documented request is presented.
5. Employee Records
A master file of records for each employee should be kept and maintained and should contain:
A. Documented proof that the employee passed all qualifications in accordance with 606 CMR 7.09, along with the employee’s medical records to comply with 606 CMR 7.09(11).
B. A duplicate of the ECC educator qualification, held registrations, certifications and licenses including the driver’s license if the employee is also transporting children.
C. Documented proof of the employee’s professional development, training and orientation to comply with 606 CMR 7.09(19)(b), 7.09 (18)(d), 7.11(1), 7.09(17)(a), 7.09(16)(c) and 7.09(15)(d-f)
6. Transportation Records: Documentation of all the vehicles used for transporting the children should contain the registration and insurance information to show proof that the vehicles are registered and insured. These records should be safely kept and made available to comply with regulations.
(7). Child Records: A master file of records for each child should be kept and should have:
A. Required information prior to admission, including:
1. Face sheets that will visually identify the child and by including the following:
A. Complete name, admission date, birth-date, child’s age at time of admission, primary language used by the child and his or her parent(s), if it’s not English.
B. Parent’s or Guardian’s or Parents’ or Guardians’ name, address and phone number including business or office numbers if applicable.
C. Details of the individual to contact in case of an emergency in the event that the parent or guardian is not available such as name address and phone number.
D. A most recent photograph and a documented physical description of the child.
E. Information of the child’s physician like name, address and phone number or any other health care facility.
F. Medical history of the child like chronic health conditions, allergies or special diets including special concerns or limitations. This also includes possible side effects of any medication that the child was taking.
G. Schedules, days and times of the child’s attendance as expected. If applicable, information about the school that the child goes to like name and address should be included.
2. Copies of any restraining orders, court orders and custody agreements that the parent should provide if there’s any.
3. A documented consent for a transportation plan for a child to comply with 606 CMR 7.13(2)(e).
4. Documentation of permitting the facility to transport the child to a medical facility to be treated in case of an emergency, this also applies to treating a child with an epinephrine auto-injection if the child is suspected to be exposed to life threatening substances or allergens if the parents cannot be contacted in time which may put the child’s health in danger.
5. Documented authorization to conduct basic first aid and/or CPR.
6. Any individual indicated by a child’s parent on a documented authorization giving permission to take and receive the child from the program.
7. Documented consent from the parents authorizing a child to be involved in off-site activities.
8. Documented consent from the parents of older school age children authorizing them to leave the program for any activity that should have details such as the type of activity, how are they going to be transported, the time and duration of the activity. Once the child leaves the program, this documentation will also serve as a waiver.
9. Documented consent authorizing any certified individual aside from the program staff or parents of other children in the program to look after a child in any given situation. If an observation will not have any type of interaction between the observer and a child, identified or not, a general permission is suffice. However, if an identified child is assigned to an observer or if there’s interaction between them, this is the time that a detailed consent is necessary.
10. Documented consent authorizing children to use the on-site swimming pool;
11. Documented consent authorizing the use of non-prescription medications, non-prescription and topical and unanticipated medications if needed.
12. Documented consent authorizing children to be in the same room to sleep with the other children of the opposite sex during regular or overnight care if needed.
13. Medical history and background including:
A. An authorized certification that the child successfully went through immunization to comply with the Department of Public Health’s recommended schedules as confirmed by a physician, a nurse practitioner or physician’s assistant.
B. Documentation from a licensed health care practitioner that should be dated and signed within thirty days from the admission date and should indicate that the child went through a complete physical examination within a year before the admission date.
C. In accordance with the Department of Public Health requirements, all children between the age of nine and twelve months should be screened for lead poisoning at least once regardless of risk. A documentation signed by a physician or a staff of a certified health care agency that was acquired within thirty days from the admission date should state that the child was screened and every year onwards at ages two and three. Children should also be screened at age four if the child resides in an area considered with high risk for lead poisoning as declared by the Department of Public Health. All providers should comply as indicated on 105 CMR 460.050.
14. Based on the child’s age and abilities:
A. Documentation of a child’s favorite toys, play and sleeping habits, developmental history and daily schedule and the habituated mode of comfort and reassurance.
B. Documented procedures for a child’s toilet training if needed.
C. Record of a child’s eating preferences and schedules and for infants, a description of how the formula is prepared.
15. Proof of documentation that was sent to the parents informing them about guidelines on uninformed visits at any time while their child is in care. Documented information should also be given to parents to comply with 606 CMR 7.08(6).
B. Records of Ongoing Activities, Including:
1. Most updated records of lead screening, APEs and immunizations.
2. Most updated records of results of dental, vision and hearing screenings if they are provided. If any of these are being conducted, the program should:
a. Get authorization from the parents prior to the screenings.
b. Make sure that certified specialists will conduct the screenings.
c. Send a documentation of the results to the parents.
3. Most updated records of any type of medication that was given to the child in compliance with 606 CMR 7.11(2)(j).
4. Updated records of emergency treatment notifications to parents in compliance with 606 CMR 7.08(8)(e).
5. A copy of each child’s health care plan if needed.
6. Documentation of referrals made if there’s any to comply with 606 CMR 7.06(5)(b);
7. Updated records of authorizations by the parents in compliance with 606 CMR 7. 04(7)(a)3 – 12;
8. Documented copies of incident reports or any injuries in accordance with 606 CMR 7.11(5)(f);
9. Documented copies of progress reports per period to comply with 606 CMR 7.06(3);
10. Records of program plans and the periodic reviews for those plans for each child and any handicapped child to comply with 606 CMR 7. 04(13)(f). This also includes IEPs, IFSPs and any other documentation from the parents.
11. Every relevant, documented communication exchanges involving the child.
(8) Exceptions on a Child’s Record: Despite the provisions of 606 CMR 7.04(7)(a)13 and 7. 04(7)(b)1:
A. A child should not be required to go through immunization if this would go against the parents’ religious beliefs or if the child’s physician or assistant states that a procedure is inadvisable.
B. In cases of school age children, the facility may accept:
1. A documented statement from the parents that the requested requirement is on file with the child’s school; OR
2. Duplicates of a child’s lead screening, physical examination and immunization records.
(9). Updating Records: A child’s record could only be reviewed and updated if there’s a need to only once a year. A documented consent provided in accordance with 606 CMR 7. 04(7)(a)3-12 will be valid for one whole year from the date of its execution unless a documented withdrawal request is submitted before the execution date.
(10) Child’s Record Amendments
A. Parent(s) or guardian(s) of a child are authorized to add or modify any information or data on the child’s record.
B. Parent(s) or guardian(s) are authorized to request to remove or modify any information in the child’s record.
1. If the parent(s) or guardian(s) believe that the modification on the information was not enough to correct, clarify or explain unwanted information on the record, they are authorized to request for a meeting with the facility management or POCs to resolve the issue.
2. After the meeting with the parent(s) or guardian(s), a documented statement of decision should be provided to the parent(s) or guardian(s) seven days from the date of the meeting. This statement should contain details of the decision like reason for a declined request and when it will be effective if it was in favor of the parent(s) or guardian(s) and immediate action should be taken for this decision to be effective as soon as possible.
(11) Fees for Copies: Fees for duplicates of any information from the child’s record should be at a reasonable rate at all times.
(12) Distributing Records and Information in Confidentiality: Any licensee or educator is prohibited from distributing or releasing or even discussing any information about a child and that child’s family to any unauthorized individual with no documented authorization from the child’s parent(s) who should have access to everything upon request.
A. Any licensee or educator is prohibited from giving information about a child’s record to any unauthorized individual who is not relevant to the child’s program plans unless there’s consent from the parents or a court order. The licensee should inform the parent(s) for any subpoenaed information from their child’s record.
B. Access to every record should be given to the child’s parent(s) upon request. This request should be granted regardless of physical location and should be provided to them not more than two days from the initial date of request.
C. When a documented request is given to a licensee, copies of the child’s record should be given to the parent(s) and should not take too much time.
D. Documented procedures on distribution, access and duplication should be implemented by the facility and a hardcopy of the logs for each time any information is requested for any purpose should be kept and maintained as well.
1. In cases that a child’s information is required to be given to someone who is not part of the program, information about that individual should be recorded like, that person’s name and signature should be clearly stated on an authorized form that also states that person’s position and date of release. Document details like which part of the record was released and purpose for the document should also be stated and the individuals signature affixed on it.
2. The documented logs of the information released should only be available to the child parent(s), the staff responsible for all records and the EEC.
(13) Handicapped Children: For children with disabilities, the licensee should request for a handicapped child’s information from the Early Intervention Program, Local Education Agency and other health service providers to determine appropriate information for accommodations and treatment if needed and with the parent(s) consent. All handicapped children’s application should be accepted and the facility should prepare relevant accommodations to welcome or to make sure those children with disabilities are taken care of with utmost care.
A. With the parent’s recommendations and first hand information, the licensee should identify the specific accommodations needed to meet all the child’s needs along with:
1. Any type of changes made in the child’s participation in daily program activities.
2. Changing the size of the group where the child may be assigned including the staff/child ratio AND
3. Relevant equipment that will be needed by the child like ramps or special equipment and materials.
B. In any case that the required conditions of the parents of the handicapped child is found unreasonable by the facility, despite the compliance with 606 CMR 7.04(13), documentation should be given to the parents within thirty days from the date the request has been received. The notification should contain:
1. Detailed reasons why they came up with that decision.
2. Information about requesting the Department to review the decision and check if the licensee is complying with
C. This notification should have a duplicate and be kept with the facility’s records.
D. Toileting accommodations of a child with a disability should not be considered an inconvenience.
E. To confirm if the accommodations being imposed by 606 CMR 7.04(13) are reasonable or not, the licensee should check the following:
1. The cost and the nature of the accommodations that is necessary to provide proper care for the child
2. Authorization to secure funding and service resources outside the program
3. Total financial capability of the program
4. The employee headcount of the program
5. The pre and post accommodation impact and effect on expenses and other resources of the program.
6. If the overall nature of the program would be greatly affected by this accommodation
F. With the assistance of health service providers and the Early Intervention Program and the Local Education Agency and with authorization from the parent(s), the licensee should contribute and do their share on the review and development of the child’s program plan.
G. Assigning an authorized liaison for a child with disability is the licensee’s responsibility and this liaison should be in charge of collaborating with service providers and the child’s parents all together.
(14) Posting Requirements: These information should be posted in a clear area that will always be visible to everyone:
A. A 911 reminder containing details of the facility such as program’s location in the facility, address of the facility and the phone number in case an emergency occurs.
B. The Poison Control Center’s phone number and the name and phone number of the emergency back-up person from the center.
C. In a way that protects a child’s privacy:
1. An enumerated list of life saving and emergency medication including anti-seizure medications, epinephrine auto-injectors and inhalers that is specifically listed to a child and
2. An enumerated list of emergency medical information and / or allergies provided by each child’s parent(s)
D. The facility’s updated license or approval.
15. Department Notifications
A. Notification of Serious Injury or Death: The following should be immediately reported to the Department:
1. A child’s death due to an accident or injury that occurred whilst in the facility premises.
2. An injury that involved any child that required immediate medical attention or hospitalization that occurred within the hours while the child was in care.
B. Reportable Disease and Medical Error Notifications: The following should be immediately reported to the Department:
1. A child with a contagious illness considered by the Division of Communicable Disease Control and the Department of Public Health as a reportable condition.
2. Medication errors that occurred whilst the child was in the program’s care and:
A. Emergency medical treatment or hospitalization was required.
B. Wrong medication was given to the child while in care.
C. After reporting any medication error, reportable illness, serious injuries and death, the licensee should send an immediate notification within forty eight hours from the original report period.
Provider to Child Ratio:
| Age Range | Ratios for Center Based Care in Massachusetts State |
| Infants | (1:3) and (2:4-7) |
| Toddlers | (1:4) and (2:5-9) |
| Preschool | (1:10) full day center (1:12) half day center |
| Schoolage | (1:13) |
| Mixed age group | (1:3) and (2:4-9)
[infants up to 2 yrs. 9 mos. 15 mos to 7 years 2 yrs. 9 mos. to 7 years |
| Age Range | Ratios for Family Child Care in Massachusetts State |
| Infants | (1:3) 1 of the 3 infants must be at least 15 mos. and walking |
| Under age of 7 years | (1:6) includes children living in the home |
Contact Information
Child Care Licensing Agency
Massachusetts Department of Early Education and Care
51 Sleeper Street, 4th Floor
Boston, MA 02210
Phone: (617) 988-6600
Fax: (617) 988-2451
Child Care Subsidy Agency
Massachusetts Department of Early Education and Care
51 Sleeper Street, 4th Floor
Boston, MA 02210
Phone: (617) 988-6600
Fax: (617) 988-2451
Head Start – State Collaboration Office
Department of Early Education and Care
51 Sleeper St. 4th Floor
Boston, MA, 02210
Phone: (617) 988-7817
Fax: (617) 988-2451
Child Care Food Program Agency
Massachusetts Department of Education
350 Main Street
Malden, Massachusetts 02148-5023
Phone: (781) 338-6479
Fax: (781) 338-3399State
Child Care Resource & Referral Contact
Massachusetts Child Care Resource and Referral Network
c/o Child Care Circuit
190 Hampshire Street
Lawrence, MA 01840
Phone: (978) 722-2529
Toll Free: (800) 660-2868
Fax: (978) 927-8083
Office of Child Support Enforcement
Child Support Enforcement Division
Department of Revenue
PO Box 6561
Boston, Massachusetts 02114-9561
Phone: (617) 626-4064
Fax: (617) 887-7550
Child Abuse Reporting Hotline
To report suspected child abuse in Massachusetts, call (800) 792-5200.
For national child abuse information, call Childhelp®, 800-4-A-CHILD (800-422-4453), or your local CPS agency.
